Refund & Return Policy

At Renivora, we value your satisfaction. If you’re not completely happy with your purchase, we’ll work to make it right.

⏳ Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange. We only accept returns for faulty or incorrectly sent items.

📦 Return Requirements

Items must be unused, unwashed, and in their original packaging.

Items labeled as “Final Sale” or “Non-Returnable” cannot be returned unless defective.

Please email us a photo of the item(s) before returning them to confirm their condition.

🚚 Return Shipping

Customers are responsible for all return shipping costs.

To initiate a return, contact us at renivora@gmail.com for return instructions and the return address.

💳 Refund Process

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 5–7 business days.

🚫 Non-Returnable Items

Final Sale and Non-Returnable items.

Items that have been used, washed, or damaged (unless defective).

💌 Contact Us

Have questions or need assistance? Contact us at renivora@gmail.com. Our friendly team is happy to help and will respond within 1–2 business days.