Shipping policy
At Renivora, we’re committed to ensuring your orders reach you quickly and safely!
All orders are processed within 1-3 business days after receiving your order confirmation email.
Please note that orders are not shipped or delivered on weekends or holidays.
Estimated Delivery Time
- Standard shipping: 10 business days, but please allow up to 14 business days for delivery.
- Delivery times may be longer during peak seasons or holidays.
⚠️
Important Notes
- Incomplete or inaccurate shipping details may cause delays. Please double-check your shipping address before submitting your order.
- If our system detects an issue with your shipping address, our support team will contact you within 3 business days of your order being placed.
If your order is lost in transit or arrives damaged, please contact us at renivora@gmail.com within 7 days of your delivery date or tracking notification.
We’ll work with you to resolve the issue by either sending a replacement or issuing a refund.
Shipping fees are calculated at checkout and are based on your order’s weight and destination.
Please note that during peak holiday seasons, delivery times may be longer than usual. We appreciate your patience and understanding during these times.
Our friendly customer service team is here to help!
Email us at renivora@gmail.com, and we’ll respond within 1–2 business days.